Privacy Policy

Effective Date: 29 March 2026  ·  Last Updated: 29 March 2026

Welcome to SportConnect (“we”, “us”, or “our”), operated by the SportConnect development team and accessible at sportconnects.org. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application (“App”). By creating an account or using the App, you consent to the practices described herein.

1 Information We Collect

1.1 Phone Number — Required for OTP Verification

We collect your mobile phone number exclusively to verify your identity via a one-time password (OTP) sent through Firebase Authentication, a service of Google LLC. This is mandatory to create and secure your SportConnect account. We do not use your phone number for unsolicited marketing calls or SMS.

1.2 Account Information

1.3 Booking and Activity Data

1.4 Device and Technical Data

1.5 Location Data

With your permission we collect approximate or precise location to display nearby venues and calculate distances. You may revoke this permission at any time in your device settings.

2 How We Use Your Information

We do not engage in automated profiling that produces legal or similarly significant effects on you.

3 Sharing of Information

We do not sell, rent, or trade your personal information to any third party for commercial or marketing purposes — ever.

We share data only with the providers below, and only to the extent necessary to operate the App:

ProviderPurposeData Shared
Firebase / Google LLCPhone OTP authentication, crash analytics, FCM push notificationsPhone number, device token
Supabase Inc.Database — profiles, bookings, eventsAccount and booking data
Expo Inc.Push notification delivery (Expo Push Service)Push notification tokens
Goong MapsMap display and distance calculationsApproximate location
Render Inc.Backend API hostingAnonymised request logs

We may disclose information if required by Vietnamese law, court order, or to protect the rights and safety of SportConnect, our users, or the public.

4 Data Retention

We retain personal data as long as your account is active. Upon deletion, data is removed or anonymised within 30 days, except where retention is required by Vietnamese tax or accounting law. SMS OTP codes are single-use and are not stored by SportConnect.

5 Data Security

No electronic transmission is 100 % secure. You are responsible for keeping your credentials confidential.

6 Your Rights

Under applicable Vietnamese law you have the right to access, correct, delete, or restrict processing of your personal data, and to withdraw consent to phone number collection (which will prevent OTP login). Contact us at privacy@sportconnects.org to exercise any right.

7 Children’s Privacy

SportConnect is not directed at children under 13. We do not knowingly collect data from children under 13. Contact us immediately if you believe a child has registered without parental consent and we will delete the account.

8 International Data Transfers

Data may be processed outside Vietnam by our providers (e.g., Google Firebase in the US / Singapore). By using the App you consent to this transfer. All providers must maintain protection standards consistent with this Policy.

9 Changes to This Policy

We may update this Policy periodically. Material changes will be notified in-app. Continued use after changes constitutes acceptance.

10 Governing Law & Contact

Governed by the laws of the Socialist Republic of Vietnam, including the Law on Cybersecurity 2018 and Decree No. 13/2023/NĐ-CP on Personal Data Protection.